Privacy statement

Anna Hoeve Horses, located at Oude Goorenweg 4, 5715 PH, Lierop, the Netherlands, is responsible for the processing of personal data as stated in this privacy statement.

Contact details:

Kromvenweg 18,
5715 RG Lierop,
The Netherlands
Telephone number: +31 (0)492 33 12 86
E-mail: leon@annahoevehorses.com

The personal data we process

Anna Hoeve Horses processes your personal data as a consequence of you using our services and/or when you provide us with such data yourself. We process the following personal data:

• First name and surname
• Address
• Telephone number
• E-mail address
• Location details
• Data about your activities on our website
• Internet browser and device

For which purpose and on which basis we process personal data
Anna Hoeve Horses processes your personal data for the following purposes:

• To call you or send you an e-mail if this is necessary for the implementation of our service
• To inform you about changes to our services and products
• Anna Hoeve Horses analyses your behaviour on the website in order to improve our website and tailor our range of products and services to your preferences.
• Anna Hoeve Horses also processes personal data if we are legally obliged to do so. This includes data which we need for our tax return.

How long we retain your personal data for

If you have requested a quote from us but have not become a customer, we will delete your data no later than one year after our last contact. Similarly, if we have received a quote from you, but have not become a customer, your personal data will be deleted at the latest one year after our last contact. If you have become a customer of ours or we have become a customer of yours, we will retain your personal data for a period of seven years starting after the end of the financial year in which the agreement with you has been finalized. The seven-year period corresponds to the period for which we are obliged to keep our records for the Dutch Tax and Customs Administration. We will remove your personal data after this period.

Sharing of personal data with third parties

Anna Hoeve Horses will not sell your personal data to third parties and will only provide them if this is necessary for the implementation of our agreement or in order to comply with a legal obligation. We enter into a processing agreement with the companies that process your data for us in order to ensure the same level of security and confidentiality of your data.

Cookies or similar techniques used by us

Anna Hoeve Horses uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone the first time you visit our website. Anna Hoeve Horses only uses functional cookies. They ensure that the website works as it should, and that the website remembers details such as your preferred settings. These cookies are also used to optimize the website and to ensure that it works properly. In addition, we place cookies that track your browsing behaviour so that we can offer you tailor-made content and advertisements. When you visited our website for the first time, we already informed you about these cookies and asked you for your permission to place them. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored in your browser settings.

Accessing, changing, or deleting personal data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your permission for the processing of your personal data or to object to the processing of your personal data by Anna Hoeve Horses and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or to another organization. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data by sending an e-mail to leon@annahoevehorses.com. We will respond to your request as soon as possible within four weeks. Anna Hoeve Horses would also like to inform you that you may submit a complaint to the national supervisory authority which is the Dutch Data Protection Authority (Dutch DPA).

How we protect personal data

Anna Hoeve Horses takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not secure or there are indications of misuse, please contact our customer service department or send an e-mail to leon@annahoevehorses.com.